Remove Administrative Professionals Remove Confidence Remove Etiquette Remove Training
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The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

Administrative professionals are always asking us what it takes to really stand out in the workplace. It will boost your confidence and your professional presence. Hone Your Professional Trademark. These three words are what people think when they hear Joan’s name—it’s her professional trademark, you might say.

Skills 203
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Qualities Of A Great Assistant

Office Dynamics

Professional presence. Organization skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener.

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Assistant Certifications: free webinar replay & handout

Office Dynamics

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It is very hard for small business to find the money to support training. There are a lot of good training programs out there and reputable companies.

IAAP 100
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Go with your gut feeling!

Laughing all the Way to Work

I read something that made me pause, but because I was in a big hurry and felt confident that the other person was covering that base, I let it go. I am not sure if it would have changed the outcome, but at least I would feel confident that I flagged it for my boss. It is wise to take a moment and evaluate the situation.

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Guest Blog: Networking Like a Pro

Laughing all the Way to Work

Be confident. To be able to network, you must have confidence. You need confidence in yourself, confidence in your abilities, and confidence in your networking skills. In this two-part series, I want to discuss some of the most important components of networking like a pro. Be a good listener. 23, 1 p.m.

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The Little Engine That Could.

Laughing all the Way to Work

So I started to say Yes and it was a real confidence booster. If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or

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Confessions of a Micro-Manager

Laughing all the Way to Work

A manager has to have confidence that you know how to do your job. I just did not have confidence that this person was going to be able to assist me. I always have more confidence something will get done when I see it being written down. Here are some reasons I think managers can get possessive: Im not sure I can trust you.