Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. What qualities do assistants think you need to be a great assistant? Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. Do you non-assertively offer advice to others? Who can you teach?

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. Do you non-assertively offer advice to others? Who can you teach?

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

MARCH 18, 2015

Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Many administrative professionals are doing research, preparing outgoing pre-reads and filtering e-mail note strings for their executive in preparation for a meeting. Department Issues.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

APRIL 12, 2016

For more information on her keynote seminars or additional articles, visit www.ColetteCarlson.com. Colette Carlson, CSP is a keynote speaker and human behavior expert who knows the difference between trendy topics and timeless truths when it comes to successful business practices.

UPS 100

UPS Confidence Learning Administrative Professionals 100