Office Dynamics

APRIL 10, 2017

We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. If you’d like to learn more about our Blog-A-Thon you can do so here. The post Time For Administrative Professionals To Stay Vigilant!

Administrative Professionals 172

Administrative Professionals Self Esteem 2017 Environment 172

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. See cancellation policy.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

JUNE 12, 2018

I have applied for positions I was overqualified for and thankful for what I learned from them. Rarely, if ever, are any of those reasons a desperate move or because one simply desires contentment or lacks professional development desire. Constant learning with gratitude is a state of mind. True story; happy next chapter!

Interviewing 178

Interviewing Retirement Health Skills 178

The Office Professionals Place

MAY 21, 2010

I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development. I will seek results and be detail oriented.

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. Learning how to diffuse a negative workplace situation can be difficult, but we need to start with ourselves. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100