Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Her clients have included New Zealand Defence Force, Ministry for Primary Industries, Dairy NZ, Zespri, polytechs, universities, district health boards and councils. She is a member of the Association of Administrative Professionals NZ Inc and is a past National President.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

NOVEMBER 2, 2012

Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Certified Executive Administrative Professional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. Communicate their needs assertively.

Assertiveness 100

Assertiveness Skills Networking Goals 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. This is going to be a big challenge to your professionalism because emotions tend to overcome our logic. There is a three step process in dealing with a reprimand effectively. Let them have their words. Do not interrupt. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

AUGUST 24, 2009

In an effort to curb the constant interruptions by your supervisor who is inquiring about your status on a project, give him constant updates so that he can be assured that you are in the process of completion. Provide assurance and be assertive. If possible, give a time when the project will be completed.

Management 100

Management 2009 Filing IAAP 100