Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Watch Joan present the top 12 during her Facebook Friday video, 12/7/2018). Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

APRIL 29, 2016

As an attendee, you will learn…. Questions from your admin peers: Administrative Professional blogs, Facebook, and Linked In resources. Do you struggle with getting people to notice you? You can view the replay of our webinar, Getting People to Notice You: Cultivating High Self-Esteem. What are your favorites?

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

The Office Professionals Place

MAY 21, 2010

I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development. I will seek results and be detail oriented.

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. Learning how to diffuse a negative workplace situation can be difficult, but we need to start with ourselves. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100