Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Assistants/secretaries don’t need training.”. “I Be assertive. While this is a very small thing. just one word. Be a pacesetter.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. I recently came across this list from one of my classes and wanted to share it. Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • We have about 5 spaces left for our fall 2015 class.

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Training & Development. Department Issues.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking. I assign various activities throughout the day and there may be one group who is always done first.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Come see me live in Chicago for Administrative Professionals Week! The first one was, Be a better communicator at work and the second was, Bridge the Generational Communication Gap.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Truth Hurts. How will you deal with it?

Filing 100

Filing 2010 IAAP Assertiveness 100

Office Dynamics

APRIL 10, 2017

Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. The post Time For Administrative Professionals To Stay Vigilant! What if you had Donald Trump as a boss? COSTS TO MANAGEMENT. appeared first on Office Dynamics.

Administrative Professionals 172

Administrative Professionals Self Esteem 2017 Environment 172