2020 Administrative Professionals Assertiveness Management 
Bonnie Low Kramen
JANUARY 27, 2021
We will all remember 2020 as the year that got put on “hold.” I have spent the better part of 2020 in front of a camera in my home TV studio speaking with the assistants in the world. In fact, the most effective assertiveness happens calmly, factually, and directly. Send a note to a manager about their direct report.
Bonnie Low Kramen
FEBRUARY 10, 2021
If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. In 2021, it is widely known that assistants are the backbones of companies and the right arms to their managers. Oh, and bullied by managers and peers? Yes, they do. Not so fast.
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