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Things Assistants Do That Executives Appreciate

Office Dynamics

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Watch Joan present the top 12 during her Facebook Friday video, 12/7/2018). Appropriately assertive.

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Assistants Must Excel at the Fundamentals

Office Dynamics

From Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018). Also, when we conduct activities in our training classes with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. This is not smart.

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