Remove 2013 Remove Customer Service Remove Environment Remove Management
article thumbnail

U.S. Employee Engagement Plummets to 11-Year Low

Allwork

This marks the lowest engagement rate since 2013. However, some organizations have managed to avoid this trend. million engaged employees. The record-high percentage of engaged employees was recorded in 2020, at 36%. The current downward trend in engagement poses big challenges for U.S. companies this year.

2024 281
article thumbnail

US employee engagement plummets to lowest level in over a decade

Workplace Insight

This figure marks the lowest level of engagement recorded since 2013. Gallup emphasizes the link between employee engagement and crucial performance metrics, including productivity, retention rates, customer service quality, and overall profitability. This translates to a staggering 4.8 This is a significant drop from 2.1

2023 59
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Jamie Hodari CEO and Co-Founder at Industrious | Why Community Building is the Future of Work.

Allwork

As the CEO and co-founder of Industrious, Jamie has led his company to become the highest-rated workplace-as-a-service provider in North America. With over 145 locations in 50 cities, Industrious is a shining example of the power of creating inclusive and engaging environments for employees. So you’ve used the word hybrid.

AT&T 246
article thumbnail

Insurer Puts Integrity in its Name and Appreciation at its Core

Energage

It also offers an employee-centric workplace environment that not only wins awards, but fuels recruiting, retention, and revenue growth. Human Resources Manager Michael Goodman said that environment starts with Ritchie and flows throughout the organization. “We’re Environment as a Recruiting Priority.