article thumbnail

Eco-Friendly Business Promotion Techniques for 2013

Eco-Office Gals

The end of 2012 is looming on the horizon, which means it’s once again time to buy new calendars, reset the budget, and start thinking about your business strategy for the coming year. It’s not enough to create business profiles, you also have to add content, monitor activity, and plan promotions. Promotional products.

2013 100
article thumbnail

Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Vanish, Facebook and helping yourself by helping your customers

The Small Business Blog

Business Advice Business Marketing Customer Service Marketing/PR business advice customer care Facebook small business tips Social media for business'

Facebook 100
article thumbnail

How to Develop a Sustainable Vision for Your Business in the New Year

Eco-Office Gals

Try to run an energy efficient office–this will save you money as well as promote sustainability in the workplace. Businesses have been outsourcing everything from manufacturing to customer service for years. Renewable Energy Sources for Sustainable Living 2012 and Beyond.

Expenses 100
article thumbnail

Customer satisfaction for retailers at all time high

Service Untitled

For the third year in a row, customer satisfaction in the retail trade for the United States is at an all time industry high, but of course there are always some caveats since many of the top retailers who scored relatively low for customer satisfaction are among the top retailers. Even the wealthiest shoppers enjoy a good bargain.).

article thumbnail

How we worship our satisfied customers

Service Untitled

Their “Happiness Experience Form” evaluates the team member’s ability to personally connect with the customer, build a rapport, address the needs of the customer, and deliver the “WOW” experience. Culture Customer Satisfaction Customer Service Employees Little Things, Big Differences'

article thumbnail

An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. Promotions, births, deaths, divorces – all of life’s moments were shared with my mother, whose desk was rarely not occupied by co-workers hanging out in reception. What inspired you to start running the Admin Awards?