2012 Customer Service Gifts Learning 
Success
MARCH 13, 2022
You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.
Admin Awards
FEBRUARY 2, 2023
My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. What have you learned about the administrative profession from running the awards? What are the biggest lessons you have learned from this? You are the CEO and Founder of the Admin Awards in the USA.
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Service Untitled
NOVEMBER 28, 2012
Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.
Success
DECEMBER 14, 2022
A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.
Success
FEBRUARY 15, 2022
Leigh Burgess is a creative strategist who uses her gifts to help others. She is a leader who takes big swings and has created a multi-faceted organization dedicated to supporting clients and partners with strategic services, curated experiences and beautiful spaces. And in 2012, Egwuonwu founded World Dream Day. Leigh Burgess.
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