The Small Business Blog
DECEMBER 7, 2009
Small Business News World Round-up – 2009/12/08 by Stefan Töpfer on Dec 08, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!
On The Job
APRIL 26, 2017
Before you tell the boss, understand your company’s policy about employees who quit. If you have an exit interview, don’t use it as a chance to vent any hard feelings. This is an update of a 2009 post. You need to: • Prepare. Some require you to be removed immediately. Make it legal. Exit gracefully.
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Make or Break Moments
JANUARY 26, 2010
Someone asked him if people took advantage of Nordstrom’s famous return policy. He went on to say that only about ten percent of their customers took advantage of Nordstroms policy to make customers happy. “You don’t make policy based on ten percent,&# he was quoted as saying. “You make policies based on the 90%.&#
Loosely Speaking
MARCH 19, 2009
We spoke yesterday, March 18, 2009, as a part of her Insider series for Virtual Assistants. Listen to my interview with Jeannine Clontz Jeannine’s goal in offering her Teleseminar series is to help VA Entrepreneurs “increase profits and build the business of their dreams.&# This series is a great investment in your career.
Job Advice Blog
MAY 15, 2010
Failure to prepare for your interviews: Preparing for your interviews is important to ensure you are successful. Do some research on commonly asked interview questions so you can answer appropriately if someone throws you “What is your greatest weakness?” This means that you should be dressed in a suit when you interview.
Make or Break Moments
SEPTEMBER 3, 2010
It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s isn’t wearing the customer’s shoes – I would suggest they spend a minute viewing their new policy from the customer’s perspective. Sounds like a personal problem.
Make or Break Moments
JANUARY 5, 2010
Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance.
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