Professional Assistant Blog

JANUARY 10, 2008

Flu season can definitely be debilitating to your health. Did your co-worker, significant other or a client give you a surprise by coughing and sneezing around you? Dont you wish you could be where they are (to the left) instead? It happens each and every year, even if you end up getting the flu shot.

2008 100

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Professional Assistant Blog

SEPTEMBER 13, 2007

Being a male administrative assistant has its ups and downs, but the ride is definitely exiting and fulfilling. I will definitely check out your blog as well for more ideas. Posted on 24 April, 2009 5:11 PM The Professional Assistant Hi Anonymous, Thanks for the comment. I really cant see myself in any other role.

2007 100

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Professional Assistant Blog

SEPTEMBER 14, 2007

This definitely saves you time and money, so that you can focus on doing whats most important to your business - making money. Outsourcing has been around for quite some time now and I will discuss the good, the bad and the ugly of it.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

JANUARY 15, 2008

Work is work, which can definitely be fulfilling, which I have to admit, is great in my life. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. There is life outside of the office, but of course, you need to go to work to get your bread and butter.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 7, 2008

It definitely works! Until next time, Take care - of your clutter! 4comments for this post Regina Thanks for posting the "trying to phone/fax internationally" issue. That website really saved me a lot of trouble. Posted on 28 July, 2008 12:02 PM The Professional Assistant Hi Regina, Youre most welcome! Glad to hear that its a time saver.

Fax 100

Fax Phones International 2008 100

Professional Assistant Blog

MARCH 3, 2008

This will definitely make a difference to whether this should be an approach to take. Many companies these days have specific rules against importing outside mail into their Exchange system, not only for security and confidentiality reasons, but also because of document retention issues. Thanks again for the comment.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

NOVEMBER 20, 2007

Follow these 5 easy steps and over time, your boss will notice that they have made a definitely wise decision to hire you on. Make sure to follow up on your commitments. Only take on commitments that you feel you can handle. Then they will feel good about themselves and you might just get that promotion or raise after all.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. February 22, 2009 Patricia Robb said. link] February 22, 2009 busymomof4said.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

FEBRUARY 14, 2008

If the e-mails are quite lengthy, this can definitely help.

Microsoft Outlook 100

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Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! Here is some common-sense etiquette: Screen your calls: Subscribe to call display. There is a good purpose for them and they are definitely useful in a business setting. However, I think our etiquette hasnt caught up with the technology. Incoming text message.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© 23, 1 p.m. .

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Professional Assistant Blog

MARCH 5, 2008

This definitely will help quite a bit. This saves a bunch of time if you have to do a function several times and there isnt a keyboard short cut. Great Blog and I look forward to hearing more great tips Maura, Calgary Posted on 5 March, 2008 9:11 AM The Professional Assistant Hi Maura, Thanks for the tip.

2008 100

2008 2007 Cubicle PowerPoint 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. April 09, 2009 Patricia Robb said. Yes, yes and yes, but I would definitely recommend college or business school as it gives you the edge. Lets enjoy our day together.©

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Lets enjoy our day together.© I cant believe I look and act like that.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid. 23, 1 p.m. .

Time Zones 100

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Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. jackal [link] October 12, 2009 Anonymoussaid. Thank you, October 14, 2009 Foley-In-Charge said. Your point about confirming the supervisor's definition of administrative support is so important! Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Lets enjoy our day together.© 23, 1 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. Lets enjoy our day together.© Thanks for a great article.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. February 22, 2009 Patricia Robb said. February 22, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 14, 2009

© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. February 25, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. August 31, 2009 Suzanne said. September 03, 2009 Jodith said. Lets enjoy our day together.© This in turn makes us very busy as well.

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? I am hooked already and this will definitely go into my Favourites under 411 Look up as well as on speed dial on my cell, home and work phone. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. January 13, 2009 Anonymoussaid. January 19, 2009 Patricia Robb said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

NOVEMBER 6, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Escalations and You Douglas November 06, 2009 Behind the Scenes , Customer Service 1 Comment Many customer service managers (especially in small to mid-size businesses) spend quite a bit of time handling something I always refer to as “escalations&#.

Customer Service 40

Customer Service Etiquette Policies 2006 40

Laughing all the Way to Work

JULY 26, 2009

© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! July 30, 2009 Anonymoussaid. July 31, 2009 Patricia Robb said. July 31, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© Hi Jennifer. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

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Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. March 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. June 16, 2009 Ericasaid. June 17, 2009 Patricia Robb said. Patricia June 17, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© This is a great post.

Agenda 100

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Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. February 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. September 21, 2009 Patricia Robb said. September 22, 2009 Jenny Tang said. Jenny Tang September 24, 2009 Jenny Tang said. Lets enjoy our day together.© Oh, I agree. I get those calls all the time.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. October 10, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Acronyms are annoying.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

JANUARY 24, 2009

© Copyright Patricia Robb 2010 24 January, 2009 Some People see Roadblocks -- Others see Hurdles. Patty Buckner, North Bay January 26, 2009 Anonymoussaid. January 26, 2009 Patricia Robb said. January 26, 2009 Shana | Secretary Diaries | said. Lets enjoy our day together.© Thanks for the encouragement.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100