Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customer service address to contact.

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Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 20, 2010

Well, when it comes to social media or technology my first stop is to the source: Mashable. Keep me posted on your process. If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

AUGUST 2, 2010

Glenn Ross at All Business published a post called How to Lose Customers and Fail at Business which consists of a 20 question true/false quiz. Listen carefully to customer complaints – is there a trend that needs to be addressed – an employee or a process that isn’t customer -focused?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

In those days computer work was primary composed of accounting processing on hand entered data punch cards. is celebrating their 35th year in business. is celebrating their 35th year in business. is celebrating their 35th year in business. Maybe that doesn’t seem like a lot of years for some businesses but they are a computer company.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin. It is exciting to watch the process! At least financially.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 13, 2010

A favorite customer of mine called last week and asked if we could meet for an hour. Rather than look for a partner to enrich the customer’s experience and give them what they need – we leave them without a resource.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 21, 2009

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. Imagine how your customers feel? What do they say?

Phones 100

Phones Customer Service 2009 2008 100

The Small Business Blog

OCTOBER 18, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? i ‘ve got my goal is business managements can attract more customers from your first customer. You want the whole tree." Great post!

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Make or Break Moments

APRIL 23, 2010

A quick glance through the applications let us know the process would be difficult as all of the students had a strong background. We may offer great products and services but are we PASSIONATE about how we help our customers?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

He helped his neighbor – and, in the process, made a fortune. Instead, Hamwi rolled up a waffle and plopped a scoop of ice cream on top, creating one of the world’s first ice-cream cones. While at the event I met some amazing women and reconnected with some I’d not seen in years.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Office Dynamics

OCTOBER 15, 2014

Me: [Long Pause as I process what she has just said, and I have HEARD ] Oh. Simple Abundance: A Daybook of Comfort and Joy by Sarah Ban Breathnach (2009). Grand Central Publishing; Reissue edition (September 9, 2009). Not long after, I had phone call with a close friend that has known me since high school. Friend: I miss you.

Administrative Professionals 100

Administrative Professionals IAAP 2009 Social Media 100

The Small Business Blog

JUNE 10, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? WinWeb’s One-Stop-Shop Business Services For Freelancers, Home Business & Small Office. Hika Said on November 23rd, 2009 at 5:47 am nice article.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

AUGUST 1, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Select employees carefully during the hiring process. You want the whole tree." 1 week ago More updates. A good recordkeeping policy is essential.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 2, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? The process of bootstrapping can make it possible for even those with empty pockets to fulfill their ambitions if they have the head and the heart for it.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JANUARY 29, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

UPS 100

UPS 2009 2007 2008 100

The Small Business Blog

APRIL 20, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

Social Media 40

Social Media Customer Service Etiquette 2010 40

The Small Business Blog

APRIL 21, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Poor IT integration – This process is never as simple as just swapping one IT system for another. You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

APRIL 27, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? you are right I should have included customers and clients, I will rectify that in a minute; as customers are the most important part to a successful business; e.)

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 7, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 25, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Carl Said on January 26th, 2010 at 2:47 pm Yes managing chnage and incorporating process and making sure they are adhered to is very challenging.

UPS 100

UPS 2007 2008 2006 100

Success

JANUARY 30, 2023

A brand is a valuable asset that must be nurtured by delivering valuable content in social media; friendly, quick customer service; personal and authentic responses to every customer who contacts you; and respecting customers’ desires to opt in or out of direct marketing contact with your brand.

FedEx 278

FedEx Social Media Customer Service 2014 278

The Small Business Blog

MARCH 19, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? However, the initial process of incorporation can be lengthy and expensive. You want the whole tree." 1 week ago More updates.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

FEBRUARY 2, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? That’s pretty interesting… Thomas Said on April 15th, 2009 at 11:57 pm Thank you for your insight. You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

MARCH 30, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Working a full time job definitely slows down this process considering working online is not my primary income source. You want the whole tree."

Management 100

Management 2007 2008 2009 100

The Small Business Blog

OCTOBER 26, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? It usually indicates problems during the hiring process or management problems within the company. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? This would save time and cut down on the level of involvement you would need to have in the process. You want the whole tree." 1 week ago More updates.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

AUGUST 7, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Online classified Said on June 26th, 2009 at 5:20 am we can start any small business idea with as little capital as possible. You want the whole tree."

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

NOVEMBER 19, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? How many times have you started to do something then not fully understood the softawre that you are using, which stopped the whole process ?

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 19, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Henal Said on July 16th, 2009 at 6:57 am Your works could not be more true! Regards Henal Nataly Said on August 12th, 2009 at 6:24 pm Absolutely agree!

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Stephanie LH Calahan

JULY 1, 2011

The other day I was working with a new strategy client and we were reviewing her client sales and communication processes. What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service!   I'll also share that your customer service is fast! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

MAY 31, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? There's a lot of "fat" in that sales process that needs to be cut out. You want the whole tree." 1 week ago More updates.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

MAY 10, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2006 100

2006 2008 2007 2009 100

The Small Business Blog

OCTOBER 11, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Dining Tables Said on January 18th, 2009 at 8:52 pm A great read. SEO Chester Said on January 23rd, 2009 at 2:14 pm Humility and determination.

2008 100

2008 2009 2007 2010 100

The Small Business Blog

MAY 9, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2006 100

2006 2007 2008 2009 100