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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Build your own network! Small Business World News Round-up – 2009/11/10 by Stefan Töpfer on Nov 10, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Build your own network! Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Starting a Small Business?

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Make or Break Moment: Your Elevator Pitch

Make or Break Moments

Carol Ross offers a pretty detailed article that will help you through the process of putting together an effective elevator pitch for your business in her article: Elevator Pitch. Do you have different elevator pitches depending on the situation? Or do you fly by the seat of your pants?

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The Power of Collaboration

Make or Break Moments

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers.

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Small Business Checklist: Business Process Outsourcing | THE SMALL.

The Small Business Blog

Build your own network! 21 Comments » | Trackback | Share This 21 Responses to “ Small Business Checklist: Business Process Outsourcing &# Floyd Buenavente Said on March 14th, 2008 at 7:50 am Thank you very much for these pointers Stefan. Stefan CP Said on April 15th, 2009 at 5:00 pm Very interesting. Great post!

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The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.