Remove 2009 Remove Customer Service Remove Download Remove Phones
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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Download our free white paper, "Defining Assistant Excellence". Share it with others. Stay in the know!

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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Unleash The Power Of Your Web Browser With OnlineOffice : It can be annoying and time-consuming when software on your computer has to regularly download updates from the Internet in order to keep you up-to-date with the latest version.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Service Untitled» Blog Archive » First Contact Resolution

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run.

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Service Untitled» Blog Archive » Call Abandonment Basics

Service Untitled

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.). email, web, etc.).

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Service Untitled» Blog Archive » Call Your Competitors

Service Untitled

Service Untitled The blog about customer service and the customer service experience. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

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Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Farrah Smith is opening a music store with cafe and internet so you can download your music too. Emmanual Opanuga is opening a shoe store chain , focusing on customer care while understanding the price pressures in this business.

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