Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. She remembered her customers – knew what they liked.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 4, 2010

Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan. On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 7, 2010

If the prospects that leave your business without purchasing were surveyed, what would be the reason they walked? Three out of four of those items involve the RELATIONSHIP between the consumer and the sales associate or customer service representative. How much is that costing you? What can you do to turn prospects into customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts. Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JANUARY 29, 2010

If only 10% of them purchased, my classes would have been filled yesterday. This is my first time using their service and could have been a long and mutually beneficial relationship as I am now using their premium service. But no communication isn’t sitting well with me. Silence from Events Bot is not helping my business or theirs.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 25, 2010

Were they suggesting a second pair purchase? As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they asking questions about lifestyle? Were they making recommendations based on those facts?

Customer Service 100

Customer Service 2010 2009 2008 100

Loosely Speaking

MARCH 12, 2009

This blog will highlight the tip I provided at the meeting: Using the Marketing-Mentor 2009 Grow Your Business Marketing Plan + Calendar.  When you purchase the download for a nominal price, this combo marketing plan and calendar guides a business owner through the important tasks that so often get pushed off to the side.Â

Networking 100

Networking Calendars Mentoring 2009 100

The Small Business Blog

MAY 16, 2010

Use a specific business calendar to keep a reminder of your schedule. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Be ruthless with your filing.

2007 100

2007 2008 2006 2009 100

Make or Break Moments

MAY 11, 2010

When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back. People loved that. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

NOVEMBER 16, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Please Mind Your Manners Monday, November 16, 2009 at 10:18 am // By: ktcosmos // Category: Business Strategies/Perspectives , Life of the Virtual Assistant Please bear with this veteran VA while she spouts off on some assaults on common courtesy she’s noted of late.

Restaurants 100

Restaurants 2004 2009 Home Office 100

Loosely Speaking

MARCH 17, 2009

Mark your calendar for Wednesday, March 18, 2009 beginning at 7:00 p.m. Mark your calendar for Wednesday, March 18, 2009 beginning at 7:00 p.m. Don’t miss it. You can take a test-drive, too. Don’t miss it. You can take a test-drive, too. Get Loosely Speaking Products.

2004 100

2004 Fax 2009 Calendars 100

Loosely Speaking

SEPTEMBER 14, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Steeks & Felts, giving new life to timeworn objects Monday, September 14, 2009 at 2:25 pm // By: ktcosmos // Category: Knitting Fall is in the air and that was the inspiration for a weekend of “what was old is new again&# projects in the LooseKnit workshop.

Gifts 100

Gifts 2009 2004 Calendars 100

Loosely Speaking

JANUARY 16, 2009

Friday, January 16, 2009 at 10:54 am // By: ktcosmos // Category: Life of the Virtual Assistant Northern Arizona Virtual Assistants unite! Naturally we hope you will show your support of the venue by purchasing something to eat or drink during our gathering.) Amber Miller Comment // January 19th, 2009 // 9:42 pm Hi Katie!

2009 100

2009 2004 Agenda AT&T 100

Loosely Speaking

DECEMBER 13, 2008

To be clear, we have already committed to purchasing both our own and a second share of the 2009 growing season. ktcosmos Comment // January 1st, 2009 // 10:55 am Marney, YES! One share is enough to feed a medium-sized family a week’s worth of vegetables. Congratulations on your $100. Get Loosely Speaking Products.

Google 100

Google 2004 2008 2009 100

Andrea Kalli

MAY 15, 2010

September 24th, 2009 at 3:01 pm Thanks for posting this Andrea, the first link “My Social Buttons&# had the perfect button we were looking for! 2 AndreaKalli September 24th, 2009 at 3:08 pm You are very welcome, Yoana. Regards Tom 5 AndreaKalli October 22nd, 2009 at 10:02 am Nice one, Tom! Want To Link To This Article?

UPS 100

UPS Social Media Facebook Twitter 100

The Office Professionals Place

JULY 29, 2009

Wednesday, July 29, 2009 A Day in the Life of an Admin Administrative Assistants can be considered the backbone of any company. Look into purchasing an all-in-one fax, printer, and copier. Lets grow together! When the computer is not in use put it in sleep mode. Turn off the computer when you leave for the day.

Filing 100

Filing IAAP Fax Calendars 100

Loosely Speaking

APRIL 18, 2009

I love, love, love my 5-year-old loan-free Tundra, but my personal energy efficiency czar (also known as my husband) is leaning on me to purchase a Prius. Comments: 2 2 Comments Ric Frost Comment // April 18th, 2009 // 5:51 pm Consider driving your Tundra into the ground and hold off on the hybrid. Thank you for writing!

2009 100

2009 2004 Retirement Calendars 100

The Marq

DECEMBER 3, 2009

I didn’t purchase it until Sprint of 2009. I also have many contacts and calendar items. I also keep a detailed calendar with anywhere from 1500 to 2000 events scheduled. I see the same lag switching in and out of the Calendaring application as I do for emails. December 3, 2009 5:10 PM Arash Sayadi said.

2009 40

2009 Sprint Phones Calendars 40

The Small Business Blog

NOVEMBER 17, 2009

by Stefan Töpfer on Nov 17, 2009 On my blog I often talk about not spending money, bootstrapping and cash-flow planning. Stefan Töpfer Said on November 17th, 2009 at 10:41 pm Hi Deborah, you know what is even more weird, small business failing because of what the governments and banks did to them. – ST.

Suppliers 100

Suppliers 2009 2007 2008 100

Andrea Kalli

MAY 22, 2010

Categories : business productivity 4 Comments 1 Weekend Blog Picks: Unitaskers, Twitter Fixes & The Pope’s iPhone App | ProVirtual Solutions - Mary Motz May 23rd, 2009 at 8:11 pm [.] 2 Alyssa Faith May 29th, 2009 at 2:46 am The links/resources you have provided for the twitter background issues are helpful!

Twitter 100

Twitter Social Media Microsoft Outlook 2009 100

Loosely Speaking

MARCH 5, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash. Should I try 2.7.1,

2009 100

2009 AT&T Filing 2004 100

The Office Professionals Place

AUGUST 13, 2009

Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. Organization Skills Filing correspondence, organizing a meeting, keeping your bosses calendar, and maintaining your office area are viable skills that all office professionals need to master. Look into purchasing an all-in-one fax, printer, and copier.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Andrea Kalli

SEPTEMBER 2, 2010

I’m just about to purchase one of their back to school training course. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. By AndreaKalli Just wanted to share my latest joy with you. Want To Link To This Article? I’m so excited! I love all their courses.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Andrea Kalli

SEPTEMBER 2, 2010

I’m just about to purchase one of their back to school training course. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. By AndreaKalli Just wanted to share my latest joy with you. Want To Link To This Article? I’m so excited! I love all their courses.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Andrea Kalli

AUGUST 25, 2010

August 31st, 2009 at 3:19 am Exactly what a perfect SEO should follow to make the website rank better and be very safe from google delisting the websites, Using white hat techniques make take little time to get the pageranks and website positions in top but it will stay longer. 2 AndreaKalli September 9th, 2009 at 8:23 am Without a doubt!

Google 100

Google Social Media Microsoft Outlook 2010 100

Andrea Kalli

MAY 11, 2010

By allowing customers to purchase just a month of access at a time, membership companies have empowered consumers to only pay for what they think is worthwhile. Subscriptions can build communities: Building a community around a one-off purchase is difficult. Of course, benefits are not just limited to the publisher’s side.

Social Media 100

Social Media Purchasing Microsoft Outlook Training 100

The Office Professionals Place

OCTOBER 15, 2009

Thursday, October 15, 2009 Bosses Day - October 16 Bosses Day is a day to celebrate and appreciate your superior or superiors. “Thought Appropriate Gifts&# One year I got my boss an interchangeable, 3-D calendar to put on her desk. Look into purchasing an all-in-one fax, printer, and copier. Lets grow together!

Gifts 100

Gifts Clothes Filing Restaurants 100

Andrea Kalli

MARCH 30, 2010

March 30th, 2009 at 7:14 am Andrea: I really appreciate the way you put your words together and the information you share! – gfb3 2 Andrea Kalli March 30th, 2009 at 7:28 am Thanks Girard. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media 2009 Microsoft Outlook Twitter 100

The Office Professionals Place

SEPTEMBER 30, 2009

Wednesday, September 30, 2009 Happy Hump Hour! For those who manage their boss’ calendar, realize what time of the day is your boss is most productive. Look into purchasing an all-in-one fax, printer, and copier. Lets grow together! Most importantly you will be able to take good notes.

Filing 100

Filing IAAP Fax Social Media 100

Andrea Kalli

AUGUST 17, 2010

August 28th, 2009 at 2:43 pm Hi Andrea, Just wanted to quickly mention that Contact Form 7 will no longer work if you upgrade WP to 2.8.4 2 AndreaKalli August 28th, 2009 at 3:56 pm THANK YOU! Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Best of luck.

Forms 100

Forms Social Media Facebook Microsoft Outlook 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. September 21, 2009 Patricia Robb said. September 22, 2009 Jenny Tang said. Oh, I agree.

Fax 100

Fax Time Zones IAAP 2009 100

Andrea Kalli

APRIL 11, 2010

Best Buys for 2010: Software, Webware, and Other Digitools – I almost met my 2009 financial goals. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Using membership retention and strategies to keep current members engaged is important. Andrea I know, I know.it

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

MARCH 22, 2010

Best Buys for 2010: Software, Webware, and Other Digitools – I almost met my 2009 financial goals. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Using membership retention and strategies to keep current members engaged is important. Andrea I know, I know.it

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

The Small Business Blog

OCTOBER 2, 2007

Having looked into the options we have decided to purchase the Interwatch Security system. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. Joel Said on April 10th, 2009 at 7:16 pm I need to keep this in mind… sometimes I’m a complete workaholic!

2007 100

2007 2008 2009 2010 100