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Getting Past Ego to Reach Customers

Make or Break Moments

We provided a great service at a good price-the best in out industry. The book goes on to talk about how to view the valleys of life in a more realistic, sensible way and to appreciate the gifts we have even in our hard times. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

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The Land of Ungratefulness

Make or Break Moments

How often are we ungrateful of: Our customers when they have demands Our employees when they do something wrong Our boss when they ask too much Our industry when it doesn’t respond like we’d hoped The little things in life The economy is tough and we can find ourselves wallowing in the land of the ungrateful. Ungrateful.

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105 Ways to Put Customers First » Make or Break Moments

Make or Break Moments

A great gift for a new business owner or store manager, Put Customers First is just $9.95. A great value when you consider the financial benefit of repeat business. Consider this quote: “Companies spend 6 to 10 times more to acquire new customers than they do to retain existing customers.

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Lebron James – Lesson in Make or Break Moments

Make or Break Moments

Will people forget that his ego seemed to shine brighter than his gifts to the industry? You may say that as a professional sports celebrity – he should have only considered himself. If that is the case, I wonder – what will be the long term affect with the fans?

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Steeks & Felts, giving new life to timeworn objects

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Steeks & Felts, giving new life to timeworn objects Monday, September 14, 2009 at 2:25 pm // By: ktcosmos // Category: Knitting Fall is in the air and that was the inspiration for a weekend of “what was old is new again&# projects in the LooseKnit workshop.

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Giving Back – Share the Benefits

Make or Break Moments

And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# Best selling author – noted speaker – he is a gem in the industry of marketing and social media. Absolutely. Just tell me when and where. Would I???? You betcha!

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The Way to Start a Year

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs The Way to Start a Year Thursday, January 1, 2009 at 10:50 am // By: ktcosmos // Category: Life of the Virtual Assistant Ever read The Way to Start a Day by Byrd Baylor ? It’s one of my favorite read-alouds from back in my earlier career as a middle school teacher.

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