Executive Leadership Support Blog
FEBRUARY 25, 2021
I’ve always enjoyed the challenge of recreating restaurant dishes at home. But lately, it’s come in handy since some of our favorite restaurants have gone out of business due to the pandemic. In 2006, an assistant professor I’d previously worked with was initially promoted to Executive VP before later becoming President.
The Small Business Blog
JANUARY 13, 2010
Need to collectively drive people to an area – Whether at trade shows or organizing events, customers may be more inclined to come if they can “kill two birds with one stone” • Your competitor might want to buy your business – An acquirer would likely approach a company that they are familiar with and want to work with in the future.
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Service Untitled
SEPTEMBER 21, 2010
Training customer service representatives to understand and value what the organization is seeking will provide that sense of purpose, enthusiasm, and commitment; it just requires a meaningful platform to be used in a successful training program. It’s different from the competition; it makes them stand out.
Service Untitled
SEPTEMBER 13, 2010
Client services of Empathica stated the overall uncertainty of the economy and consumer impatience when dealing with banks, retailers, and restaurants affected the overall opinions of customers. Organizations need not be defensive, and should help employees learn and train what will make the customer experience better.
Men With Pens
JUNE 2, 2011
Nifty systems for organizing your email. Any time you save by being able to figure out instantly where the nearest Chinese restaurant is located is probably dwarfed by the time you spent finding the app, loading it and managing it among all your other apps. Our problem isn’t a lack of time. Here’s a different question.
Service Untitled
JUNE 15, 2010
Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication. Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises.
Service Untitled
FEBRUARY 17, 2010
For example, the service you expect from McDonald’s is going to be much different from the service you may expect from a five-star restaurant. Resources provide people and technology, but philosophy provides the mission statement and attitude of the organization. Service expectations are going to vary from company to company.
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