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Service Untitled» Blog Archive » Create a vision for excellent.

Service Untitled

I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too. Excellent customer service promotes construction business Gone are the days when construction companies had so much. Make my shopping experience easy. If I’m on your website, make it user-friendly for me.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

For example, in Florida insurance companies were no longer writing flood insurance policies. Practice proactive information sharing. Send important information out before employees or representatives need it. Imagine that? Just yesterday flood insurance has been temporarily brought back until the end of May.

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Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H isn’t the only retail store that has a very liberal return policy (see this post on Nordstrom). B&H places a premium on customer loyalty, which is why they have a liberal return policy.

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Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. This week Diapers.com will be launching a whimsical commercial promoting the company with talking babies in a test trial for the St. Louis market.

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. Automated answering system to promote customer service Do you want to act like a “big&# business?

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Writing Rush | Men With Pens

Men With Pens

Listen to Picasso After the release of his fourth book Roadshow: Landscape With Drums , I listened to an interview with Neil by original MTV VJ Mark Goodman. Write down anything, and I mean *anything*, that would potentially be a new blog post, book idea, promotion, whatever. Yes, I’m dating myself again.) Buy a digital recorder even!

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Imperfection is a good thing | Men With Pens

Men With Pens

Entrepreneur Interview: Chris McClain of Chris McClain Productions Reply Melinda | SuperWAHM ( @Superwahm1 ) April 21, 2010 at 2:04 am Geez Tei, even unicorns aren’t safe around you… Hope you enjoyed that steak my dear… LOL We like to be around people who are like us. Thanks for yet another great post. Powered by frugal

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