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How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return.

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‘Social listening’ can help businesses become more effective

Service Untitled

.” Eleven languages, 24/7 availability, and participating in social media for the sake of the company, help Dell to continue growing stronger brand relationships with customers. One can’t separate however, customer service with “social listening”; as Dell states it is a key part of the brand.

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CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

Blog powered by TypePad Member since 01/2005 « The 2 Speed Economy - Big versus Small Business | Main | China Passes Japan - Now 2nd Largest Economy » August 12, 2010 CRM Magazines Small Business Suite CRM Winners CRM Magazine's annual Market Awards issue is available online.  Web/Tech women work/life balance

2010 100
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Declare your independence!

Virtual Moxie

Comments Here's one for you Stacy - I had finally "made it" as a unix network system administrator: I graduated to a cube with a window seat! November 2005) Posted by: Pam Ryan | July 07, 2010 at 09:44 AM Jan 2010 independence from trying to please a boss who cannot be pleased. Freedom indeed!!

2010 100
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Clever Marketing by Kitchen Table Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! In 2005 I was surprised to find myself as one of three finalists in the North West of England Business Awards 2005, Women in Business Category. Small Business Bootstrapping How to start your own small business with no or little money. Starting a Small Business? How to be successful and eco-friendly.

2008 100
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Not all accountants are created equal (how do you choose an.

The Small Business Blog

Build your own network! Jason Holden Said on May 13th, 2006 at 11:42 am An update, some time ago, well March 2005 the ACCA called for the term accountant to be legally defined. Outsourcing Options For Small Business Focus on your business, timeshare professionals. Community for small business outsourcing and cost control.

2006 100
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Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

Build your own network! Banner Maker Guy Said on August 26th, 2008 at 6:40 pm Too many social networking sites for business, not enough time! Has anyone had any good business from this particular network? Too many business networks online, not enough time! Too many business networks online, not enough time!

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