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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. After all, a 24 hour turn-around period to answer an email is considered standard. Listen to the problem.

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How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return.

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Happy 5th Anniversary AllWrite Ink

Make or Break Moments

“If they have great content, the reader stays longer and then picks up the phone or emails or places an order, right?&# “Yes – that’s what I offer. You didn’t position it right so that the customer truly understood what you could do for them.&# I had experience. Words People Read.&# “Nope.

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Declare your independence!

Virtual Moxie

Stay away from email! Posted by: Karen Cleveland | July 07, 2010 at 07:29 AM Here's to independence from having to make sure there are enough customer service reps to cover the phones so I can take a gosh darn potty break! Speed is the enemy of many good things. On Justin Bieber. It hurts when I do that! (on Freedom indeed!!

2010 100
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Clever Marketing by Kitchen Table Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Clever Marketing by Kitchen Table Business by Stefan Töpfer on Oct 11, 2007 Shirley Jaffrey wrote me an email today, telling me her story how she started her business on a kitchen table and is now supplying the stars. I hope there would be more email sharing More power! www.tattooaftercare.co.uk Sponsors Advertise Here?

2008 100
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Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

For more information or to set up an account please telephone Nick Small on 08700 500 820 or email nick@paliltd.com Bowling Balls For Sale Said on August 15th, 2008 at 1:03 pm Excellent tool. srikanthb Said on December 10th, 2008 at 12:06 pm Advtmedia was set up in 2005. It soulds like a great way to get small business people together.

2008 100
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Introducing the SUCCESS 125

Success

Since opening her store in 2005 in Orange County, Astaraee has focused on creating meaningful relationships with her clients. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Dr. Erin Oksol.

Mentoring 312