Allwork
APRIL 30, 2024
Notably, the gathering focused on expanding career opportunities in the fast-growing field by emphasizing skill-based hiring practices and apprenticeship programs. Skills-based hiring is gaining traction across various sectors in the workforce, from technology and healthcare to manufacturing and retail.
Worxbee
MARCH 22, 2021
The ability to work virtually isn’t a given — it requires a different skill set than what many have been accustomed to. There was a scramble to ensure technology was in place to keep staff connected and able to do their jobs, but more than that, companies discovered they needed clear systems and processes to ensure work went smoothly.
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. What’s sad is that the issues above are relatively easy to avoid or to fix, but they’re incredibly common in the customer service field.
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