Remove Learning Remove Phones Remove Purchasing Remove Resume
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

Email 279
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An Interview with the Office Dynamics Team

Office Dynamics

There are so many new learning opportunities and amazing speakers to look forward to! I saw it during the welcome reception, all day during the trainings, and as we finished, the admins were sharing emails, phone numbers, and business/personal cards to keep in touch. If you are attending this year, please connect with me! And they do!

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A Conversation with Joan

Office Dynamics

Each conference offered a unique learning opportunity, but none of them provided the ideal balance of professional and personal development that last year’s conference did. From the first phone call to register for the conference to picking up my name tag, the entire team carried out the professionalism of Joan.

Mentoring 189
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Gift Wrapping an Executive Assistant: How to Package Yourself to Obtain Results!

Office Dynamics

And, you are well aware that your resume speaks volumes. Presentation: package yourself like you would your resume: tidy things up and keep it current. Make sure that your appearance, speech, written communications and phone skills all dovetail seamlessly to enhance (never detract!) You enjoy the challenge of each workday.

Gifts 100
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Gift Wrapping an Executive Assistant: How to Package Yourself to Obtain Results!

Office Dynamics

And, you are well aware that your resume speaks volumes. Presentation: package yourself like you would your resume: tidy things up and keep it current. Make sure that your appearance, speech, written communications and phone skills all dovetail seamlessly to enhance (never detract!) You enjoy the challenge of each workday.

Gifts 100
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Uh-Oh: You May Not Be Worth What You Thought

On The Job

If an employer isn't offering you the salary you desire, ask for training opportunities -- either in another department, or to attend an industry event where you'll not only learn something, but make valuable professional contacts. Or, see if you can work from home at least one day a week to save on fuel costs. del.icio.us.

Salary 100
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Self Defense for Admins

The Office Professionals Place

Take a course, if you already know the basics, go to the next tier and learn at the intermediate and expert levels. Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). Look into purchasing an all-in-one fax, printer, and copier. Get involved.

IAAP 100