Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). 411 Look Up 411.ca

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Whose responsibility is it anyway? When booking meetings ownership of the meeting has to be established. Excellent material! 411 Look Up 411.ca

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. Excellent material! 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. I finally had a chance to sit down and read your book over the holiday. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I thought I would pass this tip along in the event you find yourself wishing you could take your words back. Excellent material!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I The meetings were stress free and I was able to depend on my checklists and templates. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 5, 2010

Internal meetings can usually be changed more easily so start there. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Realize that nothing is cast in stone and things can change so be prepared to make the necessary adjustments.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I LOVE the color feature. they enter their away time in red to distinguish it from the other away days.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

MARCH 20, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

JANUARY 23, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an internal meeting, has a meeting space been booked? If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Where is the meeting being held? Do you need to book it or were you provided with location. Enter it in calendar.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 19, 2009

You usually answer according to what you see on the display and say “Hi&# , thinking it is an internal call, but they are transferring an outside call so you end up sounding unprofessional. The cure: always answer the phone professionally - this way youre never caught off-guard. January 19, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

APRIL 22, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I GET TO KNOW YOUR CO-WORKERS. We are not an island.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 1, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 31, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JUNE 4, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 22, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I have found them to be really helpful. Excellent material!

Training 100

Training Time Zones IAAP Meeting Minutes 100

The Office Professionals Place

AUGUST 13, 2009

A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially. Try the International Association of Administrative Professionals (IAAP); this organization also has certification opportunities that are great resume enhancements. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Laughing all the Way to Work

MARCH 13, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 27, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100