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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

The history of employee monitoring’s various forms. An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Well, that’s a classic form of employee monitoring right there. Time tracking and file tracking. Keystroke logging.

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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

million India-based members and hosts more Indian suppliers than suppliers from any other country outside of China. The ability to communicate with suppliers via phone, e-mail and Skype in a common language reduces confusion, response time and translation errors. Low price does not necessarily mean shoddy goods.

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Many equipment manufacturers offer free training to companies that purchase their products. Attempt to form a training co-op with other local companies to cut costs. OnlineOffice: Overview Get the Flash Player to see this player.

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Change of Business Ownership | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk For many businesses in the UK it will be useful for them to have some form of an exit plan in case the day comes when it seems like the right time to sell. OnlineOffice: Overview Get the Flash Player to see this player. Digg Furl Netscape Yahoo!

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Guest Blogger: David B. Wright, Author

The Office Professionals Place

This morning the phone rang - youve got an interview! Can you bring in new business, improve operating efficiency, reduce costs, help build the strategy that will form the company’s future? Help them better leverage partners and suppliers? Look into purchasing an all-in-one fax, printer, and copier.

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Bookkeeping made easy – WinWeb CashBook | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Whatever method you use to record your income & expenses at the moment, instead simply enter the details on a form on the Payments & Receipts pages of ‘Cashbook’ to record any money paid into or out of your business. Digg Furl Netscape Yahoo!

2006 100