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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. But two years ago, my company sent each of 50 clients a Christmas gift from Chicago Steaks.

Email 279
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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. Here, she shares what has happened since her recovery and corrects common misconceptions about how brains function.

2019 139
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The truth about the environmental paw print of dogs (and cats) — and how to reduce it

Ideas.Ted

percent of all human-made greenhouse gas emissions — more than the combined emissions from all forms of transport. In the US alone, at least 70 percent of households own pets, according to the 2020-2021 APPA National Pet Owners Survey , and many of them are dogs. It creates an estimated 14.5

2020 19