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What Makes Good Customer Service?

Success

Who needs customer service training? They need training to answer them professionally. Adequate training is critical. But without the training—the tools—to help, interruptions may become more of a frustration. And train accordingly to respond independently to as many situations as possible.

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12 Customer Service Lessons

Make or Break Moments

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!)

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11 Halos - Part 3 (reporting & fans)

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos – Part 3 (reporting & fans) Friday, June 19, 2009 at 4:19 pm // By: // Category: Baseball Today, he drove to Tempe, to the Angels Tempe Diablo Stadium to report. Received equipment, signed up for his new insurance program (yeah!), Katella Ave.

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Building on your skills

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â

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Webinar Employee Expense Reimbursements: Compliance Workshop

Office Dynamics

Second free bonus gift: In addition, you'll receive our popular Instant Executive Briefings on five of today's most important compensation and benefits topics: Travel, Training and Other Tricky Pay Issues. You may include as many people as you wish while listening on a single phone line. Overtime Exemptions. FLSA Wage-and-Hour Basics.

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Time for another NAVA meetup

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand.

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Time for another NAVA meetup

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand.

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