Tips From T. Marie

JANUARY 20, 2015

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

Customer Service 100

Customer Service Verizon Phones Expenses 100

Service Untitled

JANUARY 17, 2011

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien.

Customer Service 40

Customer Service AT&T Self Esteem Verizon 40

The Marq

DECEMBER 17, 2009

Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. Well, I’d have to pay a cancellation fee on my contract and higher fees for similar services elsewhere. So, I read up on other Smartphones available through T-Mobile.

Keyboards 40

Keyboards Verizon 2009 Expenses 40