Small Business CEO

JANUARY 25, 2010

Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. How do you compare to your competitors?

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Stephanie LH Calahan

MAY 13, 2011

" That is what I heard from her as we were talking on the phone.  My scanner serves all these purposes -- scan a document in and you can then e-fax it over the internet, print out a copy, edit it directly through OCR software, save it as a PDF and toss the paper. Record Your Phone Calls Like A Pro.   OK! 

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Brilliantly Better

APRIL 27, 2011

And by that, I mean not only PDF ebooks available on the blog, but also printed books on Amazon, Kindle versions and, of course, for the latest hype in town, ePub-based ebooks in Apple iBookStore. Very shortly, an ISBN is a unique identifier for your book, which is now an international standard. CreateSpace allows PDF file formats.

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