On The Job

AUGUST 30, 2011

If you're like most people, the boss might "order in" some pizzas, which show up cold, go down greasy and settle like a bomb in your stomach (along with the garlic bread and tepid soda and stale cookie you also consumed). Talk to the restaurant hostess before the meal to arrange a quiet table where you can talk.

Restaurants 100

Restaurants Promotion Phones UPS 100

Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. ▼ August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

On The Job

JULY 30, 2009

Labels: cellphone etiquette , texting while driving , workplace manners posted by Anita at 7:43 AM 13 Comments: Jacqui Barrett-Poindexter, MRW said. even if it's 'quiet' multitasking)while having a face-to-face or telephone conversation, even if just a casual 'catching up' call. Care to add to my list?

2009 100

2009 Cubicle Phones AT&T 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. 411 Look Up 411.ca Recently, I bought a new laptop.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca National pride -- all time high.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Did you do this? Did you do that? Hire smart!

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning! Incoming text message. I look like that!!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 22, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

This time I came up with a site called Karens Linguistics Issues. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Thank goodness for Google , I use it all the time to get answers. " Warning! Incoming text message. I look like that!!

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Service Untitled

SEPTEMBER 13, 2010

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Client services of Empathica stated the overall uncertainty of the economy and consumer impatience when dealing with banks, retailers, and restaurants affected the overall opinions of customers. noted the downward trends. Of the 31.5%

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? It is OK to follow up, but be nice.people have a lot on their plate and your request is probably not the only thing they have to do, so be understanding, but be persistent.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JUNE 4, 2010

They know that once the issue is resolved, they will then have to scramble to make up for lost time with the person causing the slow down seemingly unaware that what they are doing is hindering everyone else. She could have cleaned the whole house in the time it took her to get her room tidied up. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 29, 2009

When an opportunity came up, I went for it. Working is something we all have to do, but when it loses our interest, it makes it pretty hard to get up in the morning and make the commute in. Polish up the ol resume It is all right to send your resume out and see what kind of response you get. 411 Look Up 411.ca

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

MAY 9, 2010

If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

SEPTEMBER 25, 2009

If you have the best employees in the world, but a dirty store, office, hotel, restaurant, etc., couches taking up space in the middle of a store don’t make much sense). it’s going to defeat purpose. This is obviously not an exhaustive list, but I think it’s a good start.

Customer Service 40

Customer Service Etiquette 2006 Restaurants 40

Laughing all the Way to Work

SEPTEMBER 18, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ▼ September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100