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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Screen sharing of an employee’s computer will update managers on an employee’s progress on tasks, emails, and other workflows. Monitoring phone calls and voicemails. Why is that?

Filing 52
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Some People see Roadblocks -- Others see Hurdles.

Laughing all the Way to Work

If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. I am part of the project management office at my company and I hear the term roadblocks all the time. Hi Patricia: What an encouraging message this is.