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45 Professional Development Books to Level Up Your Career and Your Life

Success

Treating People Well: The Extraordinary Power of Civility at Work and in Life By Lea Berman and Jeremy Bernard With the decline in regular face-to-face interaction and so many people hiding behind social media, it seems as though politeness is often lost at work and in daily life.

UPS 218
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10 Ways to Make Remote Hiring a Cake Walk!

Recruit CRM

Read more: A Recruiter's Etiquette Guide to Remote Hiring. Don't Miss Out on Social Recruiting Whether you're searching for candidates locally, nationally, or globally, you have the advantage of a larger pool of candidates when you hire remotely. This says a lot about the importance of social recruiting!

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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

E-mail, US Postal mail, instant messaging, texting, telephone, social media, voice mail or face-to-face . The only way to develop a sure confidence is to study the mediums of communication, the purpose and the relationships. So let’s get started! We need to know when to use technology and when the “ Human Moment” is critical.

Skills 100
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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

  But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP? The most effective networkers have a system to manage/organize business cards and their contacts.  Thanks to Sharon Lowenheim of Organizing Goddess, Inc.   :-). I File Them (Then I Forget Them).

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Create a training plan that helps customer service representatives succeed

Service Untitled

Whether we are returning sour milk to the local supermarket or our new car with only 6,000 miles has been in the repair shop more than it has been on the road, representatives who deal with the public are significantly important to each organization. Why then, are service people often treated as among the lowest paid in many organizations?

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. Companies would record customer support calls to ensure customer satisfaction and use them for future employee training. File tracking has other benefits as well.

Filing 52
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Service Untitled» Blog Archive » Use innovative ideas to convey.

Service Untitled

Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? Where would I be if I didn’t recommend that organizations create a blog? Of course, we can’t forget to get involved with social media as in Facebook and Twitter.