Etiquette Medical Phones Training 
Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"
Laughing all the Way to Work
AUGUST 15, 2009
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
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Professional Assistant Blog
MARCH 20, 2008
They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.
Service Untitled
MAY 27, 2010
Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. The program claims a 75% accuracy rate.
Laughing all the Way to Work
FEBRUARY 19, 2009
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?
Service Untitled
FEBRUARY 26, 2010
When I checked the employment page, I noted that employee benefits are comprehensive ranging from complete medical, dental coverage to pension, and disability benefits. Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? You can leave a response , or trackback from your own site.
Laughing all the Way to Work
FEBRUARY 22, 2009
Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for 411 Look Up 411.ca
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