Service Untitled

OCTOBER 28, 2010

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

MAY 27, 2010

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. The program claims a 75% accuracy rate.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

FEBRUARY 26, 2010

When I checked the employment page, I noted that employee benefits are comprehensive ranging from complete medical, dental coverage to pension, and disability benefits. Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? You can leave a response , or trackback from your own site.

2010 40

2010 Customer Service Restaurants Etiquette 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.

Fax 100

Fax Time Zones IAAP 2009 100