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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. Companies would record customer support calls to ensure customer satisfaction and use them for future employee training. Let’s look at what the law says to find out.

Filing 52
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Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. I am not a legal expert and do not claim to give any legal advice. It was an amazing conference.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Can any of these automated coding programs capture feedback in different languages or with broad and diverse medical, financial, or legal feedback? So we revert back to social media where we can verbalize our feelings and comments and make a major difference in branding and customer service.

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Feelings mixed about recent college hires

On The Job

The tension has grown as young workers enter a labor force where employers are closely watching costs, including those for recruitment and training. When I'm hiring, I want to see that someone else has already trained you in basic office expectations and just "how to be" in a workplace. I agree with Miguel.

2009 100
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The Advertising Game

Laughing all the Way to Work

Posted by Patricia Robb at 2:15 PM Labels: Administrative Assistant , administrative professional , Lift Summit , OfficeArrow , social media Reactions: 4comments: Janellsaid. I am not a legal expert and do not claim to give any legal advice. It was nice to have the immediate contact.

Fax 100