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Answering Reader Mail: Social Etiquette for EAs

Musings of a High-Level Executive Assistant

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). An EA never has a say on who gets promoted, only the executive does. Read your company manual.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. I interviewed Tony a couple years ago and we were very high level, and I had requests for the nitty-gritty. Not right now.

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Service Untitled» Blog Archive » Customer retention strategies to.

Service Untitled

If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information. Excellent customer service promotes construction business Gone are the days when construction companies had so much.

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Ready to Quit Your Job? Read This First

Eat Your Career

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! No position is perfect, no matter what they tell you during the interview. Best of luck in the job search.

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Service Untitled» Blog Archive » Quirky customer service commercial

Service Untitled

How to get a customer service job Last week my friend Sara went on an interview at. week Diapers.com will be launching a whimsical commercial promoting the company with talking babies in a test trial for the St. The video is after the jump. You can follow any responses to this entry through the RSS 2.0 Louis market. Babies will be [.]