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Service Untitled» Blog Archive » Customer satisfaction survey.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction survey reflective of weak economy Cheryl October 20, 2010 Customer Satisfaction No Comments Would you ever think there would be a customer satisfaction survey about soda preferences? It’s a sign of the times.

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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. The Empatica survey found that one in five women “never&# eat at restaurants while one in ten men “never&# eat at restaurants.

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Service Untitled» Blog Archive » Use innovative ideas to convey.

Service Untitled

Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? On a recent assignment, I did an interview with a well-known trainer on NBC’s The Biggest Loser. Let’s look at some of the possibilities.

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Service Untitled» Blog Archive » Customer appreciation.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer appreciation demonstrated by thank you notes Cheryl May 19, 2010 Customer Service , Etiquette 1 Comment This morning was the closing of one of my real estate properties that had been listed for nearly a year before it finally sold.

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Service Untitled» Blog Archive » Look after your staff and they.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Look after your staff and they will look after your customers Cheryl October 29, 2010 Customer Service , Employees , Specific Companies No Comments Fortune magazine rates the top ten best companies to work for every year and interviews someone from each organization.

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Service Untitled» Blog Archive » Customer feedback; an important.

Service Untitled

Feedback from questionnaires and surveys can supply constructive information. This might include what products are selling best, competitive pricing, customer repeat business, and sales indications, and preferences. Is customer service commensurate with price in real estate sales? Some companies use statistics to follow trends.

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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Customer service outweighed price on JD Powers & Associates’ study JD Powers & Associates released the results of its annual. What about me? I have been having my prescriptions filled here for years, and spend $25 each month on my deductible. Advantages of using customer loyalty programs I was just at Petco to buy dog food, and.