Professional Assistant Blog
NOVEMBER 23, 2007
Home About Me Advertise The 4 Most Difficult Interview Questions By The Professional Assistant on Friday, November 23, 2007 Filed Under: Job Seeking A re you going in for an interview for that dream job? Follow these simple four steps and you will find that you will pass these interviews with flying colours.
Laughing all the Way to Work
JULY 12, 2010
© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?
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Service Untitled
APRIL 22, 2010
Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. If employees get territorial, internal service breaks down and can become adversarial.
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. She couldn't tell they were cheapos.
Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Service Untitled
FEBRUARY 29, 2012
This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. I interviewed Tony a couple years ago and we were very high level, and I had requests for the nitty-gritty. Not right now.
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