Service Untitled

SEPTEMBER 21, 2010

Some restaurants cater to expensive clientage while many customers want family oriented and reasonably priced. Keep in mind how each business needs to be different from their competition; what makes your business stand apart from the others?

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

MAY 13, 2010

If you are the only game in town or the least expensive, statistical information might not be any guarantee of how well you are doing. And I agree, getting out and seeing what the competition may be doing better than you can generate ideas on how to enhance the customer experience.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). How do I find out more about the World Class Assistant curriculum based designation and program? (JF).

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

APRIL 19, 2010

When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service. Time and time again, I see customers who implement surveys, but fail to act upon it. It’s an incomplete attempt!

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Laughing all the Way to Work

JANUARY 10, 2010

It was expensive,but when I brought it home I had to do all the work to get it up and running. Some of the younger bosses are certainly qualified and know how to do some things administratively, but is it an efficient use of their time and is it good job security for us? Recently, I bought a new laptop. What is wrong with this picture?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

Make sure that tasks directly associated with clients come first, consider the financial impact of a project and its completion date on the company, don’t let deadlines control the priority list (expense reports can wait when there are more important tasks), and consider cause and effect (do A to enable B, which accomplishes C).

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 5, 2009

If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms. This is an important thing to know. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 29, 2009

He wrote in one sentence that he had " expensive experience" instead of "extensive" and in another wrote "tits" instead of "its." He relied totally on spell check so you can imagine what typos were missed. He was a lawyer and in this particular letter he was writing to a prospective client. Good thing I checked. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

DECEMBER 31, 2009

He wrote in one sentence that he had "expensive experience" instead of "extensive" and in another wrote "tits" instead of "its." He relied totally on Spell Check so you can imagine what typos were missed. He was a lawyer and in this particular letter he was writing to a prospective client. Good thing I checked. 411 Look Up 411.ca

Time Zones 100

Time Zones 2010 IAAP International 100