Service Untitled
NOVEMBER 10, 2010
Technology – Outsourced customer centers have the latest and best equipment which would be a tremendous expense to a company. Customized systems need to be in place to review these sites, get in touch with the customer and notify the organization to come up with an acceptable resolution between company and customer.
Professional Assistant Blog
MARCH 20, 2008
Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. Those who are skilled at regularly thinking on their feet as they come up with solutions and ideas both on the computer and on the job might be able to step into this role.
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Service Untitled
JULY 7, 2010
Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond. The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%.
Service Untitled
APRIL 2, 2010
Online shopping has been partnered with drugstore.com to provide more pharmacy service at all different times. Other improvements suggested by the groups included a separate vitamin department, picture center with digital user-friendly equipment, self-service kiosks and stools, and a drive through pharmacy.
Laughing all the Way to Work
SEPTEMBER 17, 2010
I called them and thankfully they had space available on the date I needed and we were able to amend the contract, but imagine if I hadnt noticed and we showed up on the 7th? As lunchtime came I noticed that nobody was leaving and I started to think I was going to have to give up my lunch so everyone could eat. 411 Look Up 411.ca
Laughing all the Way to Work
APRIL 27, 2009
I was taken on a tour of the premises and they pointed out the office equipment I would need to use and introduced me to everyone we met. The sooner they are up to speed, the sooner they will be able to contribute to the team and that helps everyone. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"
Laughing all the Way to Work
DECEMBER 12, 2008
Get knowledgeable on how to work the various office equipment. I can honestly say that even though it was a hard time to go through, I ended up getting a much better job and a better opportunity and can look back on it as a good learning experience. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"
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