Environment Etiquette Medical Training 
Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"
Service Untitled
MAY 20, 2010
If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.
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Laughing all the Way to Work
AUGUST 15, 2009
Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.
Laughing all the Way to Work
FEBRUARY 19, 2009
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. Why do we not use their full name?
Laughing all the Way to Work
FEBRUARY 22, 2009
Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.
Laughing all the Way to Work
APRIL 8, 2009
If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.
Laughing all the Way to Work
JANUARY 10, 2010
Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► February (5) We did it Canada!
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