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Let your fingers do the walking: Quick keyboard shortcut keys

Laughing all the Way to Work

© Copyright Patricia Robb 2010 10 August, 2010 Let your fingers do the walking: Quick keyboard shortcut keys I am on vacation and on my home computer I do not have a mouse so rely on keyboard shortcut keys, which reminded me again how helpful they are and how they are a big timesaver rather than reaching for the mouse all the time.

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The art of meeting customer expectations

Service Untitled

Let us assume a customer comes into a store to purchase a smart phone. People with experience and some technological knowledge can easily navigate such features as sending and receiving emails, editing Office documents, high-speed Web access, or even using the QWERTY keyboard. photo credit: SimplyAbbey.

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Keeping focussed in a busy environment

Laughing all the Way to Work

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! But I did it by keeping a notepad by the phone and each time I started a task I would write it down. Lets enjoy our day together.©

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

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Pass it on.

Laughing all the Way to Work

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

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We don't know what we don't know

Laughing all the Way to Work

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. Let your fingers do the walking: Quick keyboard sh. I have always been a believer in sharing ideas and have received my best education from other assistants.