Service Untitled

AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? Up went an obvious link stating, Frequently Asked Questions. Up went an obvious link stating, Frequently Asked Questions.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Loosely Speaking

FEBRUARY 24, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs And now for some damage control Tuesday, February 24, 2009 at 4:02 pm // By: ktcosmos // Category: Blogging In the wee hours of February 18, while I was packing for a trip out of town, Loosely Speaking vanished from existence. Who does that??

2009 100

2009 2004 Mentoring AT&T 100

Loosely Speaking

FEBRUARY 24, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs And now for some damage control Tuesday, February 24, 2009 at 4:02 pm // By: ktcosmos // Category: Blogging In the wee hours of February 18, while I was packing for a trip out of town, Loosely Speaking vanished from existence. Who does that??

2009 100

2009 2004 Mentoring AT&T 100

Andrea Kalli

AUGUST 12, 2010

Can have up to 10 separate incidences of individual coded areas Facebook Notes – the only place to put blog rss feed where it updates the Page Wall. A bit tricky to set up, but the most beneficial app to eliminate unnecessary double work to post information. set up an FAQ page for questions you get asked most often.

Facebook 100

Facebook Promotion Social Media Twitter 100

Loosely Speaking

AUGUST 6, 2009

They will conduct a panel discussion on this topic and invite you to submit your questions in advance: please post them in the comment area below or send an email with your questions to ktcosmos@LooseEnds.net. We’ll post the names of the companies offering these goodies and they are firmed up.

2009 100

2009 Agenda Social Media Phones 100

Stephanie LH Calahan

MAY 20, 2011

Even though the articles were on specific topics, I could take one or up to three sentences from one article and morph it into another article on a different topic. Here's a tip: you talk to, email several people a day. I wrote The Deeper Meditation Training Course first, then the audio course came out later.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Men With Pens

APRIL 27, 2010

His emails are usually brief, casual, and mention something like, “Have a nice weekend,” or “Hope everything’s good with you.” So it was weird to get an email that was so stilted and formal that it sounded like it was written by the Queen of England’s chamberlain to someone she was too polite to outright call a waste of space.

2010 40

2010 Email AT&T Phones 40

Men With Pens

MARCH 18, 2010

It includes hundreds of hours’ worth of training modules – with new additions constantly coming in – task lists to keep you moving forward, how-to videos, and community forums, as well as one of the best guarantees we’ve ever seen: They guarantee you’ll earn your first dollar using the Gamer Lifestyle in just three months, or your money back.

Lifestyle 40

Lifestyle 2010 Budget AT&T 40

Loosely Speaking

MARCH 5, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash.

2009 100

2009 AT&T Filing 2004 100

Men With Pens

MARCH 4, 2010

Working with other people opens up vast potential and plenty of windows to better opportunities. Want an added bonus of teaming up? It’s easy to find people you could team up with. Sign up for Twitter or Facebook and start talking to freelancers you like. You can even send an email just to say hi.

2010 40

2010 AT&T Skills Social Media 40

Men With Pens

MAY 19, 2010

So how do you keep winding up working until 3 am to make up for lost time? If you drop everything to take a long lunch with a friend, you’re going to wind up taking two hours out of your workday. Let the answering machine pick up the phone and focus on getting that work out of the way. You have the hours available to you.

2010 40

2010 AT&T Email Customer Service 40

Men With Pens

MAY 23, 2010

Like, say, emailing us to ask if this is the right email to email us at, when the email you should use to apply is written on the job ad. When the job ad says email us with information and samples, don’t tweet us and say, “Just click here.&# Someone wrote an email to “Mr. We have this.

2010 40

2010 AT&T Self Esteem Email 40

Men With Pens

JUNE 23, 2010

I’m not going to say that thing I’m not supposed to say , but I might as well give up on calling Ali Hale a guest poster. Fiction is great training to become a good writer. I mix up left and right. Of course, fiction isn’t just a good training ground to being a better writer. Let me tell you a quick story.

2010 40

2010 AT&T UPS Forms 40

Men With Pens

MARCH 23, 2010

You can explain that a few of the things they tell you will wind up in their actual web copy, so you’d love their help to create tone and a realistic voice. Hear a Voice The other option is to call up your client and ask that they talk to you like a human being. No problem, we say. You aren’t a scary HR person. Make it fun.

2010 40

2010 AT&T Interviewing Social Media 40

Men With Pens

FEBRUARY 23, 2010

It’s more difficult to organize a coherent train of thought through 50 pages than it is through 5. For one thing, there are more possible sidetracks for the train to take , risking it getting lost. The Awesome Part Using the clothespins, hang up all the index cards in the best order you can think of. Move the cards around.

2010 40

2010 AT&T Confidence Agencies 40

Men With Pens

JANUARY 17, 2010

Someone’s going to come up with a brand new game changer. Winning in a competition is not the same thing as being creative and innovative and coming up with new ideas. Get Back Up And Try Again: Why Some Snowboarders Get So Good Reply Jarie Bolander ( @thedailymba ) January 18, 2010 at 12:52 pm Competition means there is a market.

2010 40

2010 AT&T Confidence UPS 40

Men With Pens

MARCH 1, 2010

Taking on more work for less pay does bring in plenty of clients and referrals, but it also ends up bringing in the wrong kind of clients – the ones that expect a cheap workhorse. Speaking of quality, it’ll end up dropping if you load up your plate. Wasted time adds up to pretty big losses quickly. Time is money.

Self Esteem 40

Self Esteem 2010 AT&T Confidence 40

Men With Pens

NOVEMBER 19, 2009

Just come up with 3 or 4 niches that you actually give a damn about. Email the owners and offer to guest post or to do an interview. One of the best benefits of spreading into other niches is how you’ll come up with out-of-the-box ideas on how to one-up the value you offer to your existing customers in your main niche.

2009 40

2009 AT&T Gifts Training 40

Men With Pens

NOVEMBER 24, 2009

Are you staying up until all hours burning the midnight oil? And you can’t keep it up. The most important part of what happens if you say, “Not right now,&# is that you’ve stuck up for yourself. DO NOT look at a single work email after that. You’re full up and booked solid because you’re that good.

2009 40

2009 AT&T Keyboards Email 40

Men With Pens

JULY 25, 2010

All sorts of people are cropping up with posts of deep, meaningful wisdom or challenging views on their blogs, profound personal philosophies delivered with grave sincerity of a Hindu guru scattered across the internet. We like authority and people who have conviction, who stand up and speak their mind with confidence. I like that one.

2010 40

2010 AT&T Social Media UPS 40

Men With Pens

APRIL 6, 2010

Here’s how it works: Go gather up all the books on the subject you need to be better at if your business is going to succeed. Right now I’m ghostwriting a western novel, studying up on “soiled doves,&# horse markings, Texas landscapes and stagecoach construction. We saved that one for the end because it’s hard.

2010 40

2010 AT&T Mentoring Learning 40

Men With Pens

JUNE 30, 2010

Sure, it’s great to hit the snooze button and give yourself an extra hour of R&R once in awhile, but before you know it, you’re getting up at noon and puttering around before you answer your customer emails. This means getting up at a decent hour, working for a set amount of time, and taking breaks.

2010 40

2010 AT&T Social Media Keyboards 40

Men With Pens

JULY 18, 2010

While training for competition, I learned many valuable lessons (beyond the kind that made sure you didn’t canter off to your death). By the time you lift your head up, you might be mightily surprised to realize you need to check your speed or make a sharp turn – and you aren’t ready. But I digress. The result?

2010 40

2010 AT&T Confidence Learning 40

Men With Pens

JULY 7, 2010

beating freelancers up says volumes about the client and their own feelings of business self-worth. When training young people in ad agencies I always coach them to start with the positives, with the things they like and that are on target, then their comments will be better received and will have context.

2010 40

2010 AT&T Project Management Elance 40

Men With Pens

JULY 4, 2010

Sounds a little crazy, but when you know your perfect writing voice is smooth like cognac or bright like strawberries, it opens up a whole new world of style. Let this one go and pour yourself onto the page – I guarantee your true writing voice will show up somewhere around word 437. Be a Hell’s Angels biker. A stripper.

2010 40

2010 AT&T Email Environment 40

Men With Pens

JANUARY 3, 2010

We need to listen to one another and see if those new ideas have merit, or if they open up any other possible courses of action. It’s up to us to stop allowing others to make decisions for our industry, our careers, and our lives, both as a group and as individuals. We Can Wake Up a Bit It’s not like we have a choice, you know.

2010 40

2010 AT&T Google Social Media 40

Men With Pens

JUNE 9, 2010

So you decide you’ll just work longer hours and beat yourself up a little bit more. It’s not a bad idea to keep an eye on what the success stories are up to today, but if you’re really looking to learn something useful (and reduce your stress levels), then you need to go back in time. thanks for the great article!

Learning 40

Learning 2010 AT&T Goals 40

Men With Pens

FEBRUARY 25, 2010

Marc and I realized, though, that this ebook was just one case amongst several where people (often innocently and unwittingly) end up damaging someone else’s life – by trying to help. People like me often have extremely broad knowledge of a number of subjects in which we don’t have formal training. But where is the line?

2010 40

2010 AT&T Project Management Calendars 40

Men With Pens

FEBRUARY 27, 2010

It was narrow – too narrow for today’s modern buildings that took up more real estate. When people type what they’re looking for into Google or another search engine, keywords may help your site show up in the returns for their search term. They rode up to the 13 th floor, helmets in hand and feeling comfortable.

2010 40

2010 AT&T Phones Confidence 40

Men With Pens

JANUARY 21, 2010

The fact that he is still slightly amazed about his fame makes his posts interesting, in that he brings up questions that I think we should all ask ourselves. I really can’t screw up too badly. He came online, got whacked by the glittery fame stick in just a few posts and has sat there slightly amazed by it all ever since.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

APRIL 15, 2010

And I’ve been soaking up advice from sites like Copyblogger and Men with Pens as well as material from some other excellent writers in the blogosphere. No one assigns you experience points or notes when you’ve leveled up. How to Improve Faster Want to speed up? We stare at blank screens. We chew pencils.

2010 40

2010 AT&T Keyboards Confidence 40

Men With Pens

JULY 11, 2010

People like to be cheerleaders with inspirational rah-rah-stick-with-it-good-things-will-come-chin-up encouragement. This doesn’t mean you should give up on blogging. Once that’s up and running a blog gives an extra insight into the website, but shouldn’t be at the expense of quality on the main site.

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

And then you graduated, spent some time in the real world and ended up working in a field that was wildly different from the one you’d studied. That’s what you should be playing up. Of course my on-the-job experience was invaluable too, but the things I picked up at University are embedded in a different way.

2009 40

2009 AT&T Learning Resume 40

Men With Pens

JANUARY 10, 2010

It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# How To Promote Your Business On A Budget Reply James ( @MenwithPens ) January 11, 2010 at 7:06 am @Michael – I’m tossed up about that. How could they not know?

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

DECEMBER 6, 2009

We work tirelessly to put up good content that people can use to improve their income, and we don’t get paid a penny for it. That’s our goal with each and every post we put up on this site. There’s a new free post that goes up every day.” It’s a bit of a joke. Why the hell not? Now, that’s great.

2009 40

2009 AT&T Retirement Twitter 40

Brilliantly Better

JULY 17, 2010

The Set Up Warning : this is going to be a highly technical post, so if you’re unfamiliar with terms like compiling, backtrace or ViewControllers, you shouldn’t read it. I’m not up to this challenge. Each improvement was the result of hours of falling down and getting up again. What am I doing here? It looked enormous.

2010 40

2010 AT&T Learning Promotion 40