Remove Email Remove FAQ Remove Policies Remove Survey
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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Upon arrival, the manager immediately accepts the exchange.

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How to deal with angry online customers

Service Untitled

Here are a few suggestions: Always start out with a FAQ. The more answers you can provide on your website, the easier it will be for customers to understand your policies, but remember that competition is keen for online businesses, and you will want to compare your policies with your competition. Don’t make excuses.

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Is blogging worth it? | Men With Pens

Men With Pens

I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! Heather p.s. Yes, I know you asked me if I was *sure* I wanted to start a daily email. There’s still posts here that I haven’t read. Leave a Comment!

2010 40
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Is Your Education Useless? | Men With Pens

Men With Pens

Do I write routinely about Policy and Management or about Labor Relations? I agree that regardless of your degree, the time you spent getting it, the pieces of information you actually retained – whether from Survey of Science class or Philosophy 101 – mold who you are, how you think and how you approach your job.

2009 40
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Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

Here's a tip: you talk to, email several people a day. 1) Send an email response. 2) Turn your email into a blog post - at least 250 words, spell-checked and edited. (3) white paper, article, guide) and then list all of its off-shoots (blog, social media, media pitch, emails, forums, etc). Let the articles begin.