Service Untitled

AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. A customer logs in and sets up a user account.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Men With Pens

JULY 11, 2010

I cut back my blogging from three plus posts a week to one post and one interview. I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! There’s still posts here that I haven’t read. And I’m happier.

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

Volunteer Global, Interview with Sarah Van Auken Reply Heather Villa ( @IAC_Heather ) December 14, 2009 at 5:39 am While I may not use my degree everyday, it definitely helps in what I do. If you’d like to be the first, please email me at steve@ionleap.com and ask me. With that said, you only get out what you put in. Wish I knew.

2009 40

2009 AT&T Learning Resume 40

Stephanie LH Calahan

MAY 20, 2011

Here's a tip: you talk to, email several people a day. 1) Send an email response. 2) Turn your email into a blog post - at least 250 words, spell-checked and edited. (3) white paper, article, guide) and then list all of its off-shoots (blog, social media, media pitch, emails, forums, etc). Let the articles begin.

Social Media 100

Social Media PowerPoint Facebook Gifts 100