Remove Email Remove FAQ Remove Holidays Remove Phones
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How To Create Personal Connections When You’re A Digital Business

Tips From T. Marie

Most of us communicate via email, or even text, more than we use the telephone these days. Adding a sentence or two that is more conversational goes a long way in making the recipient of your email make a personal connection with you. For example, I opened a recent email to a client with – “I can’t believe it’s September already.

Phones 118
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How to deal with angry online customers

Service Untitled

Here are a few suggestions: Always start out with a FAQ. Begin the process as soon as possible, and if you don’t have an immediate solution, then follow-up with an email or phone call as soon as you do. Take steps to resolve the problem in the future, but do something to assuage the anger and frustration of the customer.

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Full-time Freelance Writing Jobs | Men With Pens

Men With Pens

Answer the phone now and then. If you turn white and get all knee-wobbly at the thought of picking up the phone and introducing yourself to a prospective client, keep your day job. Over the holidays, my husband had paid time off and I was still typing away. You sit at a desk. It’s pretty laid back. Leave a Comment!

2010 40
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# It’s helpful if they don’t dislike you, of course, but you don’t need to share holiday snaps to have a healthy working relationship. dave´s last blog.

2010 40
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Realistic Freelancing |

Men With Pens

DO NOT look at a single work email after that. Your quick email check becomes a written response, some analysis, and finally that little voice says, “What the heck. It’s really easy to get sucked in to one more email and lose an entire evening. Stick To Your Business Hours. I might as well just do it.&# Good post.

2009 40
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An iPhone App In 30 Days – The Challenge

Brilliantly Better

I think that was also the day when I started to use my app as an excuse for not going out or as a standard answer at the phone. I also added a Help and FAQ section. Felt somehow special and fancy, mainly because of the name of the new framework: Quartz Core. No more arguing or negotiating, I just started to code it. Loads of bugs.

2010 40
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Which Person Would You Talk To?

Men With Pens

Raw Food Gift Buying Guide for the Holidays Reply Rose December 2, 2009 at 12:55 pm *stifled fan-girl squeal* I hadn’t heard of Kevin Parent before James introduced me to his music, but his heartfelt lyrics and smooth sound work like an aspirin and a bubble bath after long, hard days, and he’s quickly become one of my favorites.

2009 40