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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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How You Can Promote Social Responsibility in the Workplace

Success

For instance: Ensure all areas including storage areas are accessible Provide time off for religious and other holidays not traditionally observed in the West Strengthen and measure anti-discrimination policies Consider creating prayer rooms and quiet spaces based on religious or sensory needs.

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What Being Pregnant During the Pandemic Taught Me About Cultivating Contentment

Success

His mouth is blocked by a powder-blue medical face mask, but I can see a smile forming in his eyes. I do my typical morning email and text check-in—a routine that now involves looking at the latest COVID-19 numbers in my state, Illinois, which was in the midst of a surge. Paint peels from the walls. OK, let’s do it,” he says.

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

I arrange quite a few events and have realized the importance of reading and reviewing the contracts carefully, highlighting key dates. I had an event for November 7th and the contract was signed, sealed and delivered, but then I noticed the hotel had put the wrong date on the contract. What are the dates you can cancel by?

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Happy Administrative Professionals' Day!

Laughing all the Way to Work

I am speaking this morning at an administrative event so looking forward to meeting some new assistants. The one good thing about speaking at an event where nobody knows me is, they have no idea whether my hair is supposed to be this dark. Some good advice to pass along: Never colour your hair the night before an event.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

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Calendar "ah ha"

Laughing all the Way to Work

If someone puts in a "birthday" or a "pick up the dry cleaning" reminder in their calendar as an all-day event, to those who are using the Scheduler, it will look like the person is busy for the day and in reality they may have the day open. We also have a staff calendar at work and use the all day events the same way.

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