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Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Possibly Related Posts: Book Review: The Napkin,The Melon & The Monkey I recently read a charming, modern day parable geared to. Service Untitled The blog about customer service and the customer service experience. Interested: Exceeding Customer Expectations is available on Amazon.com for $16.47. You can buy it here.

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Service Untitled» Blog Archive » Book Review: Four Seasons – The.

Service Untitled

The Glitch Report, which is a review of the previous day’s mistakes is a way to make it right with a sincere apology and then doing something special for a guest later on. Possibly Related Posts: Book Review: The Retail Doctor’s Guide to Growing Your Business I just finished reading The Retail Doctor’s Guide to Growing.

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Quiz: Are You a Professional Communicator?

Eat Your Career

Communicating professionally is an essential part of workplace etiquette. Download the PDF version here >> Instructions. Review the following statements and pick the answer that describes you best. It can be difficult to keep your emotions in check , especially when things are busy and stressful.

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Cover Your Tracks: E-mail Archiving

Professional Assistant Blog

It even happened to me a few times, where people would create files themselves, then send it around to others to review and make changes, but never save it on the network drive. One is the easier way, where you download a file; the other is the longer way. This happens to office workers all of the time.

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Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Think of the most successful companies operating, and review their values and key processes. The general unfixed nature of business demands new growth because of changing legislation, global competition, and market saturation. Leaders need to get organized and have vision.

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Service Untitled» Blog Archive » Quality vs. quantity in customer.

Service Untitled

In an example of the correlation between quality and quantity is an interesting story of a customer service representative who is very detailed oriented, amazing with customers, and received outstanding reviews from managers as well as customers, however she performed low in quantity; she spent too much time on each call.