Professional Assistant Blog
SEPTEMBER 5, 2008
One is the easier way, where you download a file; the other is the longer way. The reason I use the latter method is because our company policy is that we cant download any software that IT doesnt approve. To back up your e-mails in Outlook, simply download Microsofts Outlook Add-In file here.
Professional Assistant Blog
FEBRUARY 20, 2008
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. I agree with downloading backgrounds. Jane Watson of J.
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Service Untitled
NOVEMBER 6, 2009
Employees, and especially managers, who are too far removed from the actual issues and the actual customers are going to have a harder time coming up with effective policies and good ideas. Policy creation, personnel management, interviewing, etc. Focusing on management. This is a valid point as well.
Service Untitled
JUNE 15, 2010
Depending on the company policy, budget or protocol, definitive rewards keep employees striving towards the next level. If an employee perceives something in the company policy or required protocol when dealing with customers isn’t working, someone in management should deal with the problem before it becomes a major issue.
Service Untitled
SEPTEMBER 25, 2009
If the employees are restricted by a huge number of rules, policies, or procedures (that they don’t have the power to excuse themselves from in certain situations), the customer service experience will suffer. The environment is respectable.
Service Untitled
FEBRUARY 26, 2010
So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?
Service Untitled
AUGUST 17, 2010
And finally, one of the basic customer service policies is to accept blame, apologize to the consumer, and correct the mistake immediately. How many passengers have waited around airport lounges extra time only to see pilots and support staff arriving late?
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